Slack

The Slack Engineering team is currently investigating severe latency impacting all Slack services. We'll provide an update as soon as we have more information to share and apologize for any inconvenience this is causing. 

We're investigating a new incident.Current impact to end users:  We’re aware of an issue affecting workflows, message edits, channel renames, apps, and channel creations.We'll provide an update within 30 minutes including further details on current actions being taken.

We've identified the trigger, causing slow file and emoji uploads in Slack, and have deployed a fix. At this time, we are monitoring the environment to confirm full resolution.- Current status and actions being taken: We've identified a frontend error as the cause of the issue and have deployed a fix. We're actively monitoring our health metrics to confirm the fix has resolved the issue for all users.- Estimated time to resolution: No ETA at this time.- Scope: Users globally may be experiencing this issue.- Current impact to end users: Some users may experience slowness when uploading files and emojis in Slack. Attaching or sending files may be taking longer than expected — or failing to complete in a timely manner.- Known workarounds: No workarounds at this time.We'll provide another update as soon as we have more information to share.

We're investigating a new incident.Current impact to end users:  We’re aware of an issue affecting file uploads, message edits, channel renames, and channel creations.We'll provide an update within 30 minutes including further details on current actions being taken.

Users report inability to create channels, upload images/files, slow thread responses, and errors in workflow and troubleshooting sections.

We’re investigating this issue:Current status and actions being taken: We’re seeing renewed, elevated error rates and latency affecting customers using Enterprise Key Management (EKM). Affected customers may experience issues sending messages and loading some channels. Our team is actively investigating this issue.Estimated time to resolution: No ETA at this time.Scope: This isn't affecting any specific region, but a percentage of Enterprise Key Management customers may experience impact globally.Current impact to end users: Customers using Enterprise Key Management (EKM) may experience issues sending messages and loading some channels.Known workarounds: No known workarounds at this time.We'll continue to provide updates every 30 minutes until the impact is resolved for all users.

Between approximately 10:55 AM and 11:10 AM PDT, customers using Enterprise Key Management (EKM) may have experienced issues sending messages and loading some channels. Error rates have returned to normal levels and customers should now see expected performance. We are continuing to investigate the underlying cause and monitoring closely. We apologize for the disruption.

Users who are undergoing scheduled Grid Migrations are experiencing extended downtime. Downtime is expected during a Grid Migration however it's taking longer than usual. During the downtime users are unable to access Slack until the migration completes. We've identified an issue with Job Queues, which may be the cause and are investigating this further. The next update will be provided once additional information becomes available. 

Some users are experiencing issues with workflows. Triggered workflows may fail to complete, with the first step not executing. We'll provide another update as soon as possible.